Delivery

Shipping

Fast, tracked delivery across Australia, dispatched from our local warehouse.

Processing time

Orders are processed and dispatched within [1–2 business days]. During sales and peak periods, dispatch may take a little longer — thank you for your patience.

Delivery times & cost

Delivery estimates begin from the date of dispatch, not the date of order. Times are provided by our carriers and are not guaranteed, particularly for regional and remote areas.

Tracking your order

Once your order is dispatched, you'll receive a confirmation email with tracking details. Please allow up to 24 hours for tracking to update after dispatch.

Carriers

We deliver using Australia Post . A signature or safe-drop may be required depending on the service.

Delays & lost parcels

While we do everything we can to dispatch quickly, delivery is in the hands of the carrier once it leaves us. If your order hasn't arrived within the estimated window, contact us at  factoryproprietor@gmail.com and we'll help investigate.